ChappellRoberts

Glenn Horn
Associate Creative Director

As associate creative director at ChappellRoberts, Glenn Horn focuses on producing the highest-quality creative and conceptual product through the department. Through his 20-year career in the business, Glenn has worked for an enviable range of national and regional brands, as well as local niche businesses and organizations in the health, technology, tourism and restaurant industries. Glenn studied film direction at New York University and graduated from Florida State University. His keen eye and rich broadcast background have earned him numerous local and regional advertising awards, including several Best of the Bay ADDYs.

Erin Gray
Principal, Account Service

As an agency principal, Erin Gray develops and implements strategic marketing programs with emphasis on advertising, media buying and direct mail. She specializes in developing strategic direct mail campaigns, including list targeting, modeling and compilation.  In addition, Erin develops strategic media plans for a variety of clients, utilizing both traditional and new media vehicles with the goal to stretch every media dollar. With more than 15 years experience in advertising and marketing, her diverse background includes both private and public-sector clients.

She is a graduate of Leadership Pasco and a former co-chair for programs.  In addition, she is a member of the Career Academies Oversight Advisory Committee, the Pasco Economic Development Council’s Industry of the Year Awards Committee and is a past board member of the Tampa Bay Advertising Federation.  Erin is a graduate of the University of South Florida, where she earned her bachelor’s degree in English.

When she’s not negotiating media rates or developing strategic marketing plans, Erin enjoys spending time with her husband and two children and volunteering in her community.

Sarah Tildsley
Principal, Creative Director

As creative director, Sarah is responsible for the strategic direction of the agency’s creative work, from conceptual development through production.

A graduate of the Ringling College of Art and Design, Sarah has more than 12 years of broad-based experience. She is adept at developing and producing print, television and multimedia advertising campaigns. She most recently served as the agency’s associate creative director and handled the day-to-day creative operations.

Her work with a diverse roster of clients has been widely acclaimed. She has received numerous advertising awards, including Telly Awards, Graphic Design USA, Create Awards, and ADDY awards from the Tampa Bay Advertising Federation, including the coveted Best of Bay and Best of Show. In 2005, she was named one of the Tampa Bay Business Journal’s “Top 30 Under 30.”

She serves on the Ybor City Chamber board and is involved with Emerge Tampa Bay. Sarah is an avid runner who has completed several marathons and she enjoys spending time with her husband and two yellow labs.

Christine Turner
APR, Principal, Account Service

With the agency since 1998, Christine Turner is responsible for planning and executing strategic marketing plans for clients in various industries.  From business-to-business companies to regional consumer and educational institutions, her experience is based on balancing brand alignment with effective growth strategies. As an agency principal, she oversees the public relations and social media functions within the agency.

Christine is a board member of the Tampa Bay Businesses for Culture and Arts, a member of the American Marketing Association, a member and past president of the Public Relations Society of America, a graduate of Leadership Tampa and a member of the University of South Florida Alumni Association.  She is a graduate of USF, where she earned a bachelor’s degree in mass communications.

In her spare time, Christine is watching TiVo-ed episodes of “Oprah” or listening to Prince in the gym. 

Colleen Chappell
President and CEO

Named the 2010 Businesswoman of the Year by the Tampa Bay Business Journal, Colleen is responsible for strategic account planning, brand discovery and development, new business growth and bringing an unstoppable stream of enthusiasm into the agency’s day-to-day operations.

After holding a variety of positions at a Fortune 100 company, including director of advertising, marketing and business sales, she knows what it feels like to sit in a chief marketing officer’s chair. In these roles, top-tier national agencies called her the client, and that experience has proven invaluable now, on the agency side of the business.

She joined the agency in 2002 as executive vice president. With nearly 20 years of experience, she specializes in brand development, integrated marketing, advertising, public relations, pricing strategies and distribution channel launch and growth.

With a bachelor’s degree in mass communications from the University of South Florida, Colleen completed courses at Amos Tuck School of Business Administration at Dartmouth College, is a Dale Carnegie graduate and is accredited in public relations from the Public Relations Society of America. She has been president of the American Marketing Association of Tampa Bay and board of advisory member of the Zimmerman Advertising Program (ZAP) at the University of South Florida. In addition, she is past chair of Leadership Tampa Alumni and is a member of the CEO Council of Tampa Bay. She was a recipient of the “Tampa Bay 40 Under 40” award from the Tampa Bay Business Journal.

When she’s not working on a new brand strategy, you’ll likely find her on the soccer field with her other team — her two teenage sons and husband. Go Fire! Go Crusaders!

Margaret Norquist
Senior Account Executive

Margaret Norquist joined ChappellRoberts as an account executive after serving as special projects manager for the Tampa Port Authority.  Her professional background includes more than 18 years of public relations, marketing, media relations, special events and crisis communications. She has strong experience in the tourism and recreation industry, including 10 years with Anheuser-Busch Adventure Parks.  Margaret also has served as corporate public relations director at Mercury Marine and as communications director at Chris-Craft Boats.

Deanne Roberts
APR, Chairman of the Board

Deanne Roberts is founder and chairman of the board of ChappellRoberts. After 32 years at the agency, she is happy to be back in her original role — client consulting.

Deanne has spent decades doing community work.  She is a past chairman of Leadership Florida, the Greater Tampa Chamber of Commerce and played an active role in founding Creative Tampa Bay, Emerge Tampa Bay and Connect Florida.  She currently serves on the board of SunTrust of Tampa Bay.

Throughout her career she has won many awards, including: Distinguished Member of the Year from Leadership Florida (2010); Silver Medallion recipient (lifetime achievement award) from the Tampa Bay Advertising Federation (2008); Lifetime Achievement Award from the Tampa Bay Chapter of Public Relations Society of America (1999); Kappa Tau Alpha Hall of Fame Award which is given annually to a Floridian who has advanced mass communications in the state (1996); and Distinguished Alumni Award from the USF School of Mass Communications (1992).

A native Floridian, Deanne has come to love Downeast Maine almost as much as the Sunshine State — well, at least in the summer and fall. Fortunately, she can be connected to ChappellRoberts all year-round.

Patrick Owings
APR, Senior Account Executive

A graduate of Rollins College, Patrick Owings has 11 years of professional experience in advertising, marketing and public relations.  He has a particular strength in health care and is the agency’s lead professional in that industry.

Patrick has been involved with numerous civic organizations, including the YMCA and Junior Achievement.  He is also a graduate of multiple leadership programs from other Florida communities, is an active member of the Public Relations Society of America and has served as a board member of the Tampa Bay Advertising Federation.

Patrick has been recognized for his marketing and public relations work with regional and national awards, including the ADDYs.  He also has the most organized desk in the agency.

Scott Gattis
Senior Account Executive

A graduate of Auburn University, Scott is a business-minded strategic thinker who delivers authentic and unexpected ideas that drive results for his clients. He has more than eight years of experience in marketing, brand strategy, advertising, market research, corporate communications, issues management and public relations. His diverse marketing background is complemented by consulting experience in an equally diverse variety of industries including financial services, retail, telecommunications, public utilities and the nonprofit sector.

Scott integrates his skills in research, business strategy, marketing and behavioral psychology to provide a unique strategic approach. In addition to his work as a senior account executive at ChappellRoberts, he directs the agency’s research efforts for all clients.

Scott serves as a regional board member for Connect Florida and is actively involved in the American Marketing Association, Tampa Bay Advertising Federation and the Auburn University Alumni Association.